Last updated May 25, 2018
Thanks for joining the coolest club on planet earth! We're here to save you as much money on flights as humanly possible over the span of your membership. If you are not entirely satisfied with your subscription, we're here to help. Read below to see if you're eligible for a full or partial refund.
- Monthly Memberships: come with a 30-day money back guarantee and can be refunded if you are not satisfied with your subscription
- Annual Memberships: come with a 14-day free trial, where you can try out the service to see if it's right for you and your travel needs. If you sign up for a 14-day free trial, and wish to cancel, you must cancel before your trial ends. Annual Memberships are non-refundable if you do not cancel before your trial ends. However, during your trial, you can simply cancel in your membership portal or by emailing firstname.lastname@example.org before your trial ends.
- Discounted Memberships: all subscriptions purchased during a sale are non-refundable
- Membership Renewals: all subscriptions automatically renew when the plan expires. Renewal payments are non-refundable. If you do not wish for your plan to renew you must cancel it before the plan ends. In addition, memberships that are purchased at discount are for 1 year, and will renew at full price for the following year.
If you think that you qualify for a refund please email us at email@example.com.